Refund policy

According to the Finnish Consumer Protection Act (38/1978; amendments up to 29/2005 included) and the EU E-Commerce Directive, you have the right to return the products by notifying the Scandinavian Goods within thirty (30) days of receiving the order.

The condition for a return is that, the products were purchased from the Scandinavian Goods online store, the products have not been used, the products are packed in their original packaging and the products and their packaging are undamaged. 

Please note that food products cannot be returned or exchanged.

If you wish to return products, please contact our Customer Service team at info@scandinaviangoods.store. When returning products, the buyer is responsible for the transport risks and return costs.

Scandinavian Goods reimburses the cost of returned products through the means of payment used by the Buyer within 3 business days of receiving the products at the Scandinavian Goods warehouse.